For more comfortable management of worker's schedule, Planado has a Schedule page.
Dispatchers can visually observe if there are any overloads during a working day or a week, create and distribute jobs, assign different users, change the time and date of jobs.
Open Schedule page. You will see the schedule of all the teams and users with permission to complete jobs.
Each assignee has his own timeline, where you can see jobs assigned to him.
There is also an Unassigned timeline for jobs without the assignee, if you need to choose the assignee later.
To create a job, click with the right mouse button on any user timeline. With time graph on top you can select a specific time of the day.
You will see a pop-up window. Select a template.
Fill all the job fields and click on the Add button.
Jobs will appear on the assignee timeline. It will also appear on the left in the Scheduled list.
When the assignee will begin to work on the job - in other words, press the Start button in mobile application and therefore change job status - job color on the timeline will change. Changes are also will be visible on the list on the left.
The job can also be opened using this list and completed manually by the dispatcher, or he can move the screen to this job on the schedule or see it on the map.
All jobs for the current day will appear in the list. Jobs are also grouped by status. With color indicators, you can identify job status on the schedule.
All jobs shown as blocks, if the duration is long, the job block will also be longer. Before the job start, size depends on the value in the Duration field of the job.
When the job will be completed, the block will change its size to the actual time it took for users to complete the job - the time interval between pressing the Start button to the Finished button in the mobile application.
The schedule allows you to drag and drop planned jobs to different assignees.
If you need to see only specific assignees, click on the Assignees button and mark users what you need to see.
If you need any help, leave us a ticket or write to our email address: email@example.com.