Planado mobile application shows worker coordinates:
every 2 minutes;
every time job status is changed, in other words when buttons En route, Start, Pause, Finished are pressed.
Dispatchers can view workers' locations on the Map page in the web application.
The map shows the current location of the worker. In the menu on the left, you can see a list of all workers whose location is known.
You can click on any worker from the list to see their latest location - time when last coordinates were taken and battery energy.
Jobs are also shown on the map. You can filter them by status.
⚠️ You can switch between Google maps and Yandex maps. The default map application for workers on mobile devices will also be changed. Go to Settings → General and in the Map section switch to the one you need. Page with Settings is only available for users with Administrator access.
To see worker locations for the last 7 days click on their history button near their names.
Coordinates can also be viewed for every job. Coordinates that were taken because worker pressed buttons have a specific names of job status near time.
Besides coordinates, you can see a time when the worker was in this spot, accuracy of geolocation, and distance to the job.
⚠️Accuracy depends on the quality of the GPS signals on workers devices.
⚠️ Locations are taken even when Planado works in offline mode. Once the connection to the internet is restored, all the coordinates are sent to the server.
Switch to Jobs tab to see all the jobs on the map. You can see all the current jobs, jobs without a date, and scheduled for the future.
Jobs can also be filtered by type and template. All jobs in the list are grouped by status
To see jobs only in specific days, click on Period and select a needed interval.
Click on the job to open the editing window. You can quickly change the date and assignee of the job. To edit other fields, click on the job name.
If some workers do not appear on the map, check if their devices are configured correctly. Check the My location is not updating the article.
If you need any help, leave us a ticket or write to our email address: firstname.lastname@example.org.